Reference

Open our Privacy Policy first

silverexchange keeps your account data for Live Baccarat, Candy Burst, Football Strike and UPI, Paytm, PhonePe activity under one Privacy Policy, with access available where local law permits.

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silverexchange Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy explains how we handle data linked to your account, wallet, device, game sessions and support chats on silverexchange. Account access depends on local law and is available where local law permits, so we may check region, identity, payment ownership and security signals before

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allowing use of the lobby or wallet. We collect only the details needed to run the account flow, process UPI, Paytm, PhonePe or Google Pay records, prevent misuse, answer privacy requests and meet legal duties that apply to us. We do not sell your account data.
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Where we use service partners for payments, hosting, messaging or fraud checks, they receive only the data needed for that task and must handle it under privacy and security terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Start a privacy request safely

Privacy requests need a secure path because we may need to confirm that the account is yours before changing, sharing or deleting data.

Privacy email Send a privacy request from the email linked to your account and mention the data action you want. We may ask for a narrow identity check before we share records or change account details.

In-account chat Use chat after logging in when the request relates to cookies, session history, wallet records or account access. Chat lets us match your request to the account without asking for extra documents too early.

Security concern If you think another person has accessed your account data, contact us quickly and change your password. We can lock sensitive actions while we check device history, payment attempts and recent profile changes.

ACCOUNT CARE

Check how we handle your data

We treat privacy as part of account operation, not as a separate formality. The policy covers what we collect, how long we keep it, when we share it, and how you can…

Account details

We keep your name, contact details, login records and profile changes so the account can be identified, secured and serviced. Corrections are handled through a verified request before any sensitive field is changed.

Payment records

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, withdrawal requests and ownership checks. We do not ask for full app passwords, PINs or card secrets through chat.

Cookie choices

Cookies help keep sessions active, remember language choices and spot unusual login patterns. You can change browser settings, but some account security and wallet checks may need essential cookies to work.

Security checks

We use device, location and login signals to reduce account misuse. If an action looks unusual, we may pause access to sensitive pages until your identity or payment ownership is confirmed.

Retention periods

We keep data only for account operation, legal duties, dispute handling and fraud prevention. When data is no longer needed, we remove it or make it harder to link back to you.

Privacy requests

You can ask for access, correction, deletion or a restriction on certain uses of your data. Some requests may be limited where records are needed for legal, security or payment dispute reasons.

Browse privacy questions before joining

This section answers the privacy questions we are asked most often before you open an account. It explains what data we collect, why payment and device records matter, how cookies work, and how to contact us. The answers are written for India in plain language so you can decide what to share.

We collect account details such as name, contact details, login records, device signals and wallet activity. We use them to create access, protect the account, process payments and respond to privacy or support requests.

We keep payment records to match deposits, check withdrawal ownership, resolve failed transactions and meet legal duties. These records help us connect wallet activity to your account without asking for app PINs or passwords.

Yes. Send a request from your registered email or in-account chat. We may verify your identity first, then provide the data we can share, excluding material that affects security or another person’s privacy.

You can request a correction when account details are wrong or outdated. For sensitive changes, we may ask for proof that the account belongs to you before updating the record.

Cookies may remember session status, language settings, login safety checks and pages you open. They help the site function and protect the account, but you can control many cookie settings through your browser.

We share limited data with payment processors, hosting providers, security tools and support systems when needed to run the service. Each partner receives only what is needed for its assigned task.

Contact us from your registered email or chat and state that you want deletion. Some records may need to be kept for legal, payment dispute or security reasons before they can be removed.

Open our Privacy Policy first

Start a privacy request safely

Check how we handle your data

Account details

Payment records

Cookie choices

Security checks

Retention periods

Privacy requests

Browse privacy questions before joining

01 What data do you collect when I open an account?

02 Why do you keep UPI, Paytm and PhonePe records?

03 Can I ask for a copy of my account data?

04 Can I correct my name, phone number or email?

05 Do cookies track my game choices?

06 When do you share my data with partners?

07 How do I request deletion of my data?

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