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Open your account under clear terms

Live Baccarat, Candy Burst, Football Strike, Crash Game and our wallet sit behind one account, and these Terms and Conditions explain how your access, account conduct, wallet use…

Account access termsWallet use rulesIndia law appliesSupport contact paths
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silverexchange Open your account under clear terms
CONTACT ROUTES

Check terms questions with our team

If a clause feels unclear, ask us before you act on it. Our support paths are set up for account terms, wallet terms, access concerns, and change requests, not only for game…

Live chat for terms Use live chat from your account menu when you need a quick reading of a clause. We can explain wallet wording, access rules, and what documents may be needed for a terms-based check.
Email for written replies Send an email when you need a written answer about a clause, a record request, or a change to your account details. Attach only the documents we ask for in the thread.
Wallet query channel Raise wallet questions through the payment help path if the term concerns UPI, Paytm, PhonePe or Google Pay. Include transaction time, reference ID, and the account name used.
ACCOUNT CARE

Control your records under these terms

The Terms and Conditions explain how we handle account data, cookies, security checks, retention periods, and your requests for correction.

Account data handling

We use your account data to apply these terms, verify account ownership, process wallet actions, and respond to disputes. Access is limited to teams that need it for account, payment, or safety checks.

Cookie use within terms

Cookies help us keep sessions active, remember language choices, and detect unusual access patterns. These terms allow that use so your account can stay linked to the correct device and session.

Security checks

We may ask for extra verification when a login, withdrawal request, or device change does not match normal account activity. The terms let us pause the action while the check is completed.

Record retention

Payment references, chat transcripts, account changes, and withdrawal records are kept only for business, security, and legal needs. When a record is no longer needed, we remove or anonymise it.

Change requests

You can ask us to correct account details that are wrong or outdated. We may request proof before changing names, payment links, phone numbers, or email addresses tied to these terms.

Human contact path

If automated account checks affect access, you can contact support for a human response. We will read the relevant terms, check the account record, and explain the next available step.

Browse answers on Terms and Conditions

These answers explain how the Terms and Conditions apply when you open an account, use the wallet, change details, or ask for support. They do not replace the full terms, but they help you understand the clauses that usually matter first. If your question involves local access, payment ownership, or account data, contact us with the clause number and your account ID.

You accept them when you open an account, continue using the lobby, use the wallet, or request support after the terms are shown. If you disagree, contact us before taking further account action.

Access depends on local law and is available only where local law permits. If your location does not allow access, we may restrict account activity or ask for extra checks.

The terms require payment methods to belong to you and match the account record where checks are needed. We may ask for reference IDs to trace deposits, withdrawals, or failed wallet actions.

Contact us and request a correction. We may ask for proof before changing your name, phone number, email, or payment link, because the terms require accurate records for account safety.

The current version is kept on this page. For important changes, we may also send an account message. Continuing to use the account after a change means you accept the updated terms.

The terms cover account details, login records, payment references, support chats, cookies, and documents requested for verification. We use them for account operation, wallet tracing, security checks, and legal duties.

Use live chat or email and quote the clause you want explained. Include your account ID and, for wallet clauses, the UPI, Paytm, PhonePe or Google Pay reference involved.

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